No matter what you do in life, do it with all your heart / Confucius This report presents the most outstanding work of the 7,448 volunteers and the 409 junior volunteers behind the 2,134 activities carried out in the 24 countries where we were active in 2023. Through this report we want to highlight the important work of our volunteers by reviewing all the actions that took place in 2023. To do this, Fundación MAPFRE requested the collaboration of the various companies and their coordinators in the different countries, who told us about the valuable contribution the volunteers have made and the activities they have carried out. There have been countless activities, partnerships, training sessions, workshops, internal initiatives and effort made, but we hope to show the In this way, we seek to scale our social impact and reach a greater number of beneficiaries, while offering diverse participation opportunities for all our volunteers. essence of this great work, which is made possible thanks to the dedication and passion of our inspiring community of volunteers. The program designs and promotes all its activities within the framework of different action lines: • Health • Share solidarity • Nutrition • Education • Environment • Emergency aid Introduction