It gives me great satisfaction to be able to thank you, once again this year, for your volunteering work, many heartfelt thanks from me and on behalf of the entire Volunteering Committee. I am tremendously proud to have been part of the great MAPFRE volunteer family to which I will undoubtedly continue to be linked. For eight years, I have had the great pleasure of chairing the Volunteering Committee and at this time I must express my gratitude to you all. My thanks go out to all of you who have contributed to the growth of this project. Together we have been able to transform lives and help many people. “We take care of what matters to you” is our company’s raison d’être, which is embodied in MAPFRE’s commitment to the environment around us, the people we work with and the society in which we live. Every day, we work with the commitment to do our bit so that we can live in a society with no social divides, that is more sustainable and where there is greater solidarity. MAPFRE volunteers are committed to helping those who need us most in all the countries where we are active, thereby contributing to the social transformation of local communities. We are people who have a vocation for service and solidarity, and we care about the most vulnerable people. Through corporate volunteering, we have the opportunity to make an impact on them by addressing their needs. Once again this year, I have to highlight the great work you have done, more than 21% of our global staff has had a volunteering experience this year and I couldn’t be prouder. We know how hard it has been for the volunteer teams to organize 1,997 activities; this represents an average of more than 5 volunteering activities every day of the year somewhere in the world. Thank you for your involvement and commitment and thank you for being MAPFRE’s social driver. In this report, you will find a description of some of the volunteering activities that MAPFRE carried out in 2023, which represent just part of what you have achieved. I encourage you to keep enjoying volunteering with enthusiasm and commitment and to spread your spirit of solidarity wherever you go. Thank you for investing your time in those who need it most, for being an inspiration to all of us and for contributing to MAPFRE’s commitment to society. MAPFRE has been committed to people and the planet for 90 years, taking care of what matters to you. Our purpose is to take care of people, our clients, our employees, our providers, our shareholders, society in general and, of course, the most vulnerable people. Elena Sanz IslaGroup Chief People Officer Chair of the MAPFRE Volunteering Committee volunteers 2 2 2 6 6 6 , , , 7 7 7 0 0 0